COMPANY Name
Kapruka Holdings
SOURCE
www.topjobs.lk
Closing Date
29 November 2024
One of the top e-commerce sites in Sri Lanka, Kapruka Holdings focuses on gift delivery and online shopping. Established in 2003 by Dulith Herath, Kapruka serves both domestic and foreign clients with a broad selection of goods, such as groceries, electronics, apparel, and personalized gift items. Kapruka is well-known for providing distinctive services like same-day delivery and international gift shipping in addition to delivering products from both national and local brands. The company has been at the forefront of transforming Sri Lanka's online shopping scene.
- Call Center Agent
Personal Profile :
- Excellent communication skills both in Sinhala and English languages (ability to speak in Tamil language would be added as an advantage)
- Ability to work on Night shifts and Roster basis.
- Good interpersonal & A team player.
- Age between 26-35
- Prior work experience in similar position will be an asset.
⁖ Your main duty as a call center agent will be to professionally and expeditiously handle both incoming and outgoing client calls. You will respond to questions, settle disputes, give details about goods and services, and help with client concerns. Proficient verbal and written communication abilities are crucial, as is the capacity to manage heavy call loads and keep a cheerful disposition. In addition to meeting performance goals, you'll need to follow company procedures, perform well under duress, and guarantee customer satisfaction. The ability to solve problems and possess a problem-solving mentality are essential for success in this position.
Apply
- Apply Details - Here
- Closing Date : 29 November 2024
Close
Rs.1,500.00Bank Transfer
Free Plan
- 01 Job Post per Month
- Company Logo Display
- Analytics
- Customer Support
- Quick filling of vacancy
- Designing the Job Post
- Job Listings for 07 Days
Basic Plan
- Post Up to 03 Jobs per Month
- Company Logo Display
- Basic Analytics
- Standard Customer Support
- For Single Company Profile
- Designing the Job Post
- Job Listings for 14 Days
Rs. 1,500.00Bank Transfer
Premium Plan
- Post Up to 10 Jobs per Month
- Company Logo and Banner Display
- Enhanced Analytics and Reporting
- Priority Customer Support
- Designing the Job Post
- Promoted Job Postings
- Job Listings for 21 Days
Rs. 2,500.00Bank Transfer
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