COMPANY Name
Pan Asia Bank
SOURCE
www.pabcbank.com
Closing Date
21 November 2024
- Trainee Call Centre Assistant
- Handle Customer inquiries and requests via phone calls with a commitment to deliver swift and precise responses in a professional manner.
- Effectively address and resolve customer complaints by presenting viable solutions and promptly escalating issues as needed.
- Contribute insights to management regarding workflow concerns, identifying patterns and suggesting improvements for greater efficiency.
Entry Requirements :
- Excellent communication skills, both verbal and written in Sinhala and English Languages. Proficiency in Tamil language is preferred.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask in a fast-paced environment.
- Experience in Customer Servicing is preferred.
- Wiliness to work on a roster basis (weekend/bank holidays)
- Knowledge of MS Office Applications.
⁖ About Trainee Call Centre Assistant Job :
Customer service via chat, email, or phone is the responsibility of a trainee call center assistant. They follow company policies and processes while answering questions from clients, resolving problems, and providing solutions. They get on-the-job training as trainees to hone their problem-solving, communication, and customer service abilities. Working under supervision is usually part of the job, and there are chances to advance into more senior roles within the call center team.
Apply
- Apply Details - Here
- Closing Date : 21 November 2024
Free Plan
- 01 Job Post per Month
- Company Logo Display
- Analytics
- Customer Support
- Quick filling of vacancy
- Designing the Job Post
- Job Listings for 07 Days
Basic Plan
- Post Up to 03 Jobs per Month
- Company Logo Display
- Basic Analytics
- Standard Customer Support
- For Single Company Profile
- Designing the Job Post
- Job Listings for 14 Days
Premium Plan
- Post Up to 10 Jobs per Month
- Company Logo and Banner Display
- Enhanced Analytics and Reporting
- Priority Customer Support
- Designing the Job Post
- Promoted Job Postings
- Job Listings for 21 Days