Charon

COMPANY Name

Pan Asia Bank

SOURCE

www.pabcbank.com

Closing Date

21 November 2024

Leading commercial bank in Sri Lanka, Pan Asia Bank is renowned for its creative banking solutions and client-focused philosophy. The bank was founded in 1995 and provides a wide range of financial services and products, such as digital banking solutions, corporate and personal banking, and SME banking. Pan Asia Bank is committed to sustainability and excellence, and it uses cutting edge technology and attentive customer service to improve the banking experience for its customers.

✥ Pan Asia Bank is looking for young dynamic individuals to be a part of life changing journey.

  • Trainee Call Centre Assistant

Description :

  • Handle Customer inquiries and requests via phone calls with a commitment to deliver swift and precise responses in a professional manner.
  • Effectively address and resolve customer complaints by presenting viable solutions and promptly escalating issues as needed.
  • Contribute insights to management regarding workflow concerns, identifying patterns and suggesting improvements for greater efficiency.


Entry Requirements :


  • Excellent communication skills, both verbal and written in Sinhala and English Languages. Proficiency in Tamil language is preferred.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Experience in Customer Servicing is preferred.
  • Wiliness to work on a roster basis (weekend/bank holidays)
  • Knowledge of MS Office Applications.


⁖  About Trainee Call Centre Assistant Job :


Customer service via chat, email, or phone is the responsibility of a trainee call center assistant. They follow company policies and processes while answering questions from clients, resolving problems, and providing solutions. They get on-the-job training as trainees to hone their problem-solving, communication, and customer service abilities. Working under supervision is usually part of the job, and there are chances to advance into more senior roles within the call center team.


Apply

  • Apply Details - Here
  • Closing Date : 21 November 2024

Free Plan

  • 01 Job Post per Month
  • Company Logo Display
  • Analytics
  • Customer Support
  • Quick filling of vacancy
  • Designing the Job Post
  • Job Listings for 07 Days

Basic Plan

  • Post Up to 03 Jobs per Month
  • Company Logo Display
  • Basic Analytics
  • Standard Customer Support
  • For Single Company Profile
  • Designing the Job Post
  • Job Listings for 14 Days
Rs. 1,500.00Bank Transfer

Premium Plan

  • Post Up to 10 Jobs per Month
  • Company Logo and Banner Display
  • Enhanced Analytics and Reporting
  • Priority Customer Support
  • Designing the Job Post
  • Promoted Job Postings
  • Job Listings for 21 Days
Rs. 2,500.00Bank Transfer