Charon

COMPANY Name

LOLC Holdings

SOURCE

www.topjobs.lk

Closing Date

02 November 2024

One of the biggest and most varied conglomerates in Sri Lanka, LOLC Holdings PLC is well-versed in manufacturing, renewable energy, finance, and agriculture. Originally well-known for its work in leasing and microfinance, LOLC has grown globally, now conducting business in several nations in Asia and Africa. The business is known for its innovative approach to inclusive finance, which has greatly aided in economic growth, particularly in developing nations. LOLC is a significant player in the local and global business landscapes thanks to its broad portfolio and strategic global presence.


✥ LOLC General Insurance Company PLC is among the largest General Insurance Companies in Sri Lanka and a subsidiary of LOLC group which is Sri Lanka's largest multinational conglomerate. LOLC General Insurance provides unique opportunities to work in a challenging and rewarding work environment. We are currently looking for a dynamic and result-oriented professional to fulfill the following position.

  • Officer - Call Center Operations ( Head Office)


Job Functions  :


  • Handle General Insurance Claims.
  • Address all customer inquires.
  • Deliver and exception customer service.

Qualifications And Experience :

  • GCE 0/L and GCE A/L.
  • Should be flexible to work on roster basis, both from office and from home.
  • Team Player with good interpersonal skills.
  • Should be a Computer Literate.
  • School Leaver's are encouraged to apply.


✥ In order to guarantee effective and efficient service delivery, a call center's daily operations must be monitored by a call center operations officer. Among the main responsibilities are supervising call center employees, keeping an eye on performance indicators, and putting plans in place to increase output and client happiness. In this position, quality assurance standards are upheld, escalated customer issues are handled, and training programs are coordinated. In an effort to streamline procedures and further the call center's overarching objectives, the operations officer also examines data to spot patterns and potential areas for development.

Apply

  • Apply Details - Here
  • Closing Date : 02 November 2024

Free Plan

  • 01 Job Post per Month
  • Company Logo Display
  • Analytics
  • Customer Support
  • Quick filling of vacancy
  • Designing the Job Post
  • Job Listings for 07 Days

Basic Plan

  • Post Up to 03 Jobs per Month
  • Company Logo Display
  • Basic Analytics
  • Standard Customer Support
  • For Single Company Profile
  • Designing the Job Post
  • Job Listings for 14 Days
Rs. 1,500.00Bank Transfer

Premium Plan

  • Post Up to 10 Jobs per Month
  • Company Logo and Banner Display
  • Enhanced Analytics and Reporting
  • Priority Customer Support
  • Designing the Job Post
  • Promoted Job Postings
  • Job Listings for 21 Days
Rs. 2,500.00Bank Transfer