COMPANY Name
Hatton National Bank
SOURCE
www.xpress.jobs
Closing Date
24 October 2024
- Call Center Agent (Fixed Term Contract)
Requirements :
- Age: 18-25 years.
- Language Skills: Fluency in Sinhala & English.
- knowledge of Tamil is an added advantage.
- Work Hours: Roster basis job(Earliest shift to start at 6 am and last shift to start at 10PM). You will be required to work 5 days a week.
- Skills: Computer literacy, Telemarketing and Customer service.
- Experience: Previous experience in Customer service/ Call Center is a plus, but freshers/school leavers are also welcome to apply.
- Location: Candidates from or around the Maradana area are encouraged to apply, as the work location will be at HNB Towers, Maradana.
- Flexibility: Willingness to work on shift basis including night shifts to support the 24/7 operation (Transport will be provided for shifts ending after 8.00pm within a radius of 21KM from the Centre). Also the candidate should be flexible to work on weekends and public holidays.
Educational Qualifications :
- Ordinary Level (Local/London) with minimum 5 "C" passes including English and Mathematics.
- Advanced Level (Local/London) with minimum 3 "S" passes.
Compensation and benefits :
- Selected candidates will be offered an attractive remuneration package plus a performance-based incentive.
- Medical insurance.
- Transport during night shifts.
- Comprehensive training on all banking products, systems & customer handling etiquettes.
- Flexible schedules.
⁖ About Job Description :
We are seeking for motivated and enthusiastic Customer Service professionals to join our dynamic team. The ideal candidate will be part of our inbound contact centre operations handling all customer related inquiries, complaints and requests. This role requires excellent communication skills, a positive attitude, and a drive to meet and exceed end user satisfaction.
Apply
- Apply Details - Here
- Closing Date : 24 October 2024
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