Charon

COMPANY Name

Hatton National Bank

SOURCE

www.xpress.jobs

Closing Date

24 October 2024

Founded in 1888, Hatton National Bank (HNB) is a prominent private sector bank in Sri Lanka. Retail banking, corporate banking, treasury, and international banking are just a few of the financial services provided by HNB, which places a high priority on innovation and customer service. HNB, which is well-known for having a wide network, has branches all over the nation and offers a range of services, including digital banking, credit cards, mortgages, and personal loans. In addition, the bank is honored for its contributions to the economic development of Sri Lanka and its dedication to corporate social responsibility.

✥ We are Sri Lanka's premier private sector commercial bank. Our visionary journey has taken us beyond the realms of business as we have made a conscious effort to go where no bank has dared to go; from downtrodden villages long-forgotten, to the world across the shores.

✥ The driving force behind this epoch-making journey is our strong team of achievers, affectionately known as the Hatna Family. As we continue to make history and move ahead, we invite dynamic and ambitious individuals to join us in our trailblazing banking saga.

  • Call Center Agent (Fixed Term Contract)

Requirements :


  • Age: 18-25 years.
  • Language Skills: Fluency in Sinhala & English.
  • knowledge of Tamil is an added advantage.
  • Work Hours: Roster basis job(Earliest shift to start at 6 am and last shift to start at 10PM). You will be required to work 5 days a week.
  • Skills: Computer literacy, Telemarketing and Customer service.
  • Experience: Previous experience in Customer service/ Call Center is a plus, but freshers/school leavers are also welcome to apply.
  • Location: Candidates from or around the Maradana area are encouraged to apply, as the work location will be at HNB Towers, Maradana.
  • Flexibility: Willingness to work on shift basis including night shifts to support the 24/7 operation (Transport will be provided for shifts ending after 8.00pm within a radius of 21KM from the Centre). Also the candidate should be flexible to work on weekends and public holidays.


Educational Qualifications :


  • Ordinary Level (Local/London) with minimum 5 "C" passes including English and Mathematics.
  • Advanced Level (Local/London) with minimum 3 "S" passes.


Compensation and benefits :


  • Selected candidates will be offered an attractive remuneration package plus a performance-based incentive.
  • Medical insurance.
  • Transport during night shifts.
  • Comprehensive training on all banking products, systems & customer handling etiquettes.
  • Flexible schedules.


⁖  About Job Description :


We are seeking for motivated and enthusiastic Customer Service professionals to join our dynamic team. The ideal candidate will be part of our inbound contact centre operations handling all customer related inquiries, complaints and requests. This role requires excellent communication skills, a positive attitude, and a drive to meet and exceed end user satisfaction.



Apply

  • Apply Details - Here
  • Closing Date : 24 October 2024

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Rs. 1,500.00Bank Transfer

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