IT Help Desk Associate - Hatton National Bank Vacancies

COMPANY Name

Hatton National Bank

SOURCE

www.xpress.jobs

Closing Date

18 September 2024

Founded in 1888, Hatton National Bank (HNB) is a prominent private sector bank in Sri Lanka. Retail banking, corporate banking, treasury, and international banking are just a few of the financial services provided by HNB, which places a high priority on innovation and customer service. HNB, which is well-known for having a wide network, has branches all over the nation and offers a range of services, including digital banking, credit cards, mortgages, and personal loans. In addition, the bank is honored for its contributions to the economic development of Sri Lanka and its dedication to corporate social responsibility.

✥ We are Sri Lanka's premier private sector commercial bank. Our visionary journey has taken us beyond the realms of business as we have made a conscious effort to go where no bank has dared to go; from downtrodden villages long-forgotten, to the world across the shores. The driving force behind this epoch-making journey is our strong team of achievers, affectionately known as the Hatna Family. As we continue to make history and move ahead, we invite dynamic and ambitious individuals to join us in our trailblazing banking saga.

We are looking for bright minds to help us create a world of happy experiences.

Requirements :

Age below 30.

Passed GCE O/L and A/L in one sitting.

Computer Literacy.

Diplomas, Courses related to IT will be an added advantage.

⁖ About IT Help Desk Associate Job :

An IT Help Desk Associate in a bank is in charge of giving bank staff members first-class technical support, helping to troubleshoot hardware and software problems, and fixing issues with system access. They respond quickly to incoming requests made by phone, email, or ticketing systems, ensuring that bank operations continue to run smoothly. The position also entails recording incidents and resolutions as well as elevating complicated problems to higher-level support teams. For this position, you must have strong communication skills, a customer-service mentality, and technical understanding of banking systems and applications.

full details