COMPANY Name
Port City Duty Free
SOURCE
www.topjobs.lk
Closing Date
11 October 2024
- Front Office Executive - Port City Duty Free (Pvt) Limited
Key Responsibilities :
➼ Customer Service -
- Greet and welcome customers as they enter the mall.
- Provide information and assistance to customers regarding store locations, product availability, and ongoing promotions.
- Handle customer inquiries and complaints efficiently and courteously.
- Manage the front desk by answering phone calls, directing calls to appropriate personnel, and taking messages.
- Maintain a tidy and organized front desk area.
- Ensure the availability of brochures, pamphlets, and other informational materials.
- Assist in daily administrative tasks such as data entry, filing, and managing correspondence.
- Schedule and coordinate appointments and meetings for the management team.
- Maintain records and reports as required.
- Monitor the entrance and exit of the mall to ensure security protocols are followed.
- Coordinate with the security team in case of any suspicious activities or emergencies.
- Ensure compliance with health and safety regulations.
- Assist in promoting in-store events and sales campaigns.
- Provide support to the sales team as needed, including handling transactions during peak hours.
- Diploma or equivalent; bachelor's degree in business administration or related field is preferred.
- Proven experience as a Front Office Executive, Receptionist, or similar role.
- Proficiency in MS Office (Word, Excel, PowerPoint) and office management software (e.g., ERP).
- Familiarity with office equipment (e.g., fax machines and printers).
- Strong verbal and written communication skills in English and Sinhala/Tamil, Fluency in multiple languages is an advantage.
- Excellent organizational and multitasking abilities.
- High level of professionalism and customer service orientation.
- Ability to handle stress and remain calm under pressure.
- Professional appearance and demeanor.
- Ability to work independently and as part of a team.
- Strong attention to detail and problem-solving skills.
Apply
- Apply Details - Here
- Closing Date : 11 October 2024
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