Customer Service Executive - Hutch Job Vacancies

COMPANY Name

Hutch

SOURCE

www.topjobs.lk

Closing Date

03 October 2024

One of the top telecom service providers in Sri Lanka, Hutch provides a variety of mobile services, such as voice, data, and value-added services. Recognized for its cost-effectiveness and growing 4G network reach, Hutch serves both personal and commercial users. Hutch is dedicated to improving connectivity and the customer experience across the nation, with a focus on offering dependable and creative solutions.

Executive - Customer Service (Front Office)

What we are looking for :

Minimum of 1 year of experience in Customer Service.

Well conversant in MS Office packages.

Excellent written and verbal communication skills in Sinhala and English Languages.

Good planning and coordination skills.

Should be a team player with a dynamic personality and a positive attitude.

Ability to think creatively and provide solutions to complex problems.

Excellent communication, presentation, and interpersonal skills.

A goal-oriented individual with the ability to work under pressure.

⁖ About Customer Service Executive Job :

Answering questions from consumers, finding solutions to problems, and guaranteeing a satisfying experience are the duties of a customer service executive. Their main responsibilities include taking orders, processing them, responding to emails and chats, and giving out information about the goods and services they offer. In addition, they deal with grievances and collaborate closely with other divisions to address complicated problems. Strong problem-solving abilities, excellent communication skills, and a customer-focused mindset are essential for this position. A proficient customer service executive guarantees client satisfaction and cultivates enduring connections with customers.

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