Customer Service Executive - Ceylinco Life Insurance Job Vacancies

COMPANY Name

Ceylinco Life Insurance

SOURCE

www.topjobs.lk

Closing Date

05 September 2024

As Our Nation's Most Trusted, Acclaimed And Progressive Life Insurance Company, At Ceylinco Life, We Help Millions Of Sri Lankans De-risk Their Lives By Providing Need-based Life Insurance Solutions To Achieve Their Goals In Life And Become Better Leaders In Their Own Right. As The Market Leader, We Are Exceptionally Capable Of Crafting More Leaders To Take On Life At Work Or Home, Whilst Creating Successful Partnerships With All Our Stakeholders And Recognizing And Rewarding Members Of The Ceylinco Life Family.

✥ For more than 36 years, we've helped millions of Sri Lankans lead more fulfilling lives. By taking care of their risks, we've given them the strength to dream big, and the peace of mind to follow those dreams. As we look ahead t the next 36 years, we're seeking the right individuals to lead us into a better, brighter future for us all.

Executive - Customer Service & Branch Operations

The Job :

Providing exceptional customer service whilst handling walk-in customers, communicating with internal & external customers and meeting deadlines based on customer demands.

The Ideal Candidate :

Between 20-28 years of age.

Passed the GCE A/L examination and GCE O/L examination with C passes in Maths & English.

02 years of experience in a customer service related job role.

Part qualification in CIM/SLIM/Dip Marketing would be preferred.

Computer Literate (MS Office Skill).

Should be capable of speaking & typing fluently in Sinhala / English.

Tamil Language will be an added advantage.

✔ An attractive remuneration package awaits the right candidate.

⁖ About Customer Service Executive Job :

A customer service executive answers questions from clients, settles disputes, and guarantees client satisfaction. Key duties include answering calls, emails, and chats from customers, processing orders and returns, keeping track of customer information, and giving product and service information. Excellent problem-solving and communication skills, as well as a customer-focused mindset, are essential for this position. The perfect applicant will be able to multitask, work in a fast-paced atmosphere, and project professionalism at all times.

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