Call Centre Representative - DFCC Bank Job Vacancies

COMPANY Name

DFCC Bank

SOURCE

www.dfcc.lk

Closing Date

09 September 2024

One of the top commercial banks in Sri Lanka, DFCC Bank provides a variety of financial services and solutions. DFCC, which was founded in 1955 as the country's first development finance institution, has developed into a full-service bank offering corporate and personal banking, investment services, financing for small and medium-sized enterprises, and more. It is renowned for its dedication to innovation, customer-focused philosophy, and support of the growth of the national economy. Through its nationwide network of branches and online banking services, DFCC Bank seeks to provide a wide range of customers with convenient financial services.

Call Centre Representative

WALK-IN INTERVIEW :

Date : 9th September 2024

Time : 09:00 am - 03:00 pm

Venue : Head Office (73/5, Galle Road, Colombo 03)

Attire : Office Attire

Candidates need to bring an updated resume with them.

Work location for selected candidates will be Malabe.

✥ A call center representative is in charge of professionally answering incoming and outgoing calls and helping clients with questions, grievances, or technical support. They guarantee client satisfaction, address problems, and give accurate information. Strong problem-solving and communication skills as well as a composed manner are prerequisites for the position. In addition, representatives have to follow corporate policies and keep thorough records of all their interactions. Working in a fast-paced environment and being proficient with customer service software are crucial. Meeting performance goals for customer handling time and high-quality service may also be part of the job.

full details