Call Center - Cooplife Insurance Job Vacancies

COMPANY Name

Cooplife Insurance

SOURCE

www.topjobs.lk

Closing Date

18 September 2024

A reputable insurance provider in Sri Lanka, Cooplife Insurance provides a selection of life insurance plans designed to accommodate the various requirements of single people and families. Cooplife Insurance prioritizes customer-centric solutions, such as life insurance, savings plans, investment-linked policies, and retirement planning, with a goal of delivering financial security and peace of mind. The business is renowned for its individualized care, cutting-edge goods, and robust nationwide network of cooperative societies that guarantee everyone has access to dependable insurance coverage.

✥ Cooplife is a leading life Insurance company in terms of growth and affordability, where the cost effectiveness is the key for its solutions to deliver to Sri Lankan people. At present we operate with 80 plus branches and 100 plus service centers island wide and which evolve towards a rapid expansion in branch network to every nooks and corners of the island with our sentiment to accomplished "Life is to be lived"

Call Centre / Coordinator

Applicant Profile :

Age should be below 35 yrs.

Passed the GCE O/L and GCE A/L examinations.

Should be capable of both verbal and written in three languages (Sinhala/Tamil and English) are compulsory.

At least one year previous experience in the same position in insurance industry will be added definite advantage.

Residential area is surrounding in Colombo is preferred.

Ability to learn quickly and work with minimum supervision.

Competent in MS office application.

✨The right candidate will be offered an attractive remuneration packages.

✥ A Call Center job involves managing customer interactions via phone, email, or chat. Responsibilities include answering inquiries, providing product or service information, troubleshooting issues, and maintaining customer satisfaction. Key skills required are strong communication, problem-solving, and the ability to handle high-pressure situations with a professional attitude. Call Center agents must be adaptable, empathetic, and efficient in resolving customer concerns while following company protocols. This role often involves working in shifts and requires a good understanding of the company’s offerings and processes.

full details