Receptionist - Cargills Bank Job Vacancies

COMPANY Name

Cargills Bank

SOURCE

www.topjobs.lk

Closing Date

03 September 2024

One of Sri Lanka's top financial institutions, Cargills Bank provides a comprehensive array of banking services that are suited for the needs of corporates, businesses, and individuals. It was founded in 2014 and is a division of one of the most reputable and established conglomerates in Sri Lanka, Cargills (Ceylon) PLC. The bank is renowned for its cutting-edge offerings, client-focused philosophy, and dedication to promoting financial inclusion throughout the nation. Cargills Bank strives to offer convenient and accessible banking to all societal segments through a network of branches strategically located throughout Sri Lanka and an emphasis on digital banking solutions.

Receptionist - Head Office (Colombo)

Key Responsibilities :

Maintain a good first impression for the customers, visitors and guests.

Welcome and greet visitors including vendors, clients, candidates and customers and provide them adequate instructions.

Maintain effective telephone etiquette and professionalism with all the internal and external parties.

Coordinate with various departments to ensure seamless communication and coordination in delivering exceptional service.

Screen incoming calls and direct them to appropriate departments and take accurate and complete messages if needed.

Schedule and coordinate meetings, appointments, interviews when necessary.

Ensure that the front office and visitor lobby are kept clean and tidy.

Perform other clerical receptionist duties and other ad hoc tasks assigned by the line manager.

Experience & Qualifications :

Minimum three passes for G.C.E. A/L Examination excluding General English.

Age should be below 32 years and should have at least 1-2 year of experience in a similar position.

Previous experience in a bank or a financial institution would be an added advantage.

Fluency in English language and Sinhala language is a must.

Proficiency in computer literacy (MS Office/Excel).

Female Candidate from Colombo suburbs is preferred.

⁖ About Receptionist Job :

The first point of contact for clients and guests at a bank is a bank receptionist. They welcome and help customers, take phone calls, and give details about the services offered by the bank. Among the duties are in charge of the reception area, answering questions, setting up appointments, and making sure that patrons have a good experience. For this position, you must have excellent communication skills, professionalism, and a warm disposition. In addition, the receptionist handles mail, keeps track of records, and assists bank employees with various secretarial tasks.

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