Charon

COMPANY Name

Abans​ PLC

SOURCE

www.topjobs.lk

Closing Date

10 September 2024

One of the top conglomerates in Sri Lanka, Abans is well-known for operating a wide range of industries, including retail, services, electronics, and home appliances. Since its founding in 1968, Abans has grown to be a reputable company in the nation by providing a large assortment of both domestic and foreign goods. The company, which offers after-sales services via a national network, is renowned for its strong emphasis on customer satisfaction. With its expansion into real estate, hospitality, and environmental services over the years, Abans has become a major force in Sri Lanka's corporate scene.


✥ Join the Abans Group to experience a rewarding career !

  • Customer Support Executive

Key requirements  :


  • Minimum 2-3 years of experience in pricing or a similar role.
  • Strong analytical and problem-solving skills.
  • Proficiency in MS Excel and pricing software.
  • Excellent communication skills, both oral and written.
  • Attention to detail and ability to work under pressure.
  • Age: 25-40 years.

Key responsibilities :

  • Analyze market trends and competitor pricing to determine optimal pricing strategies.
  • Collaborate with sales and marketing teams to ensure pricing aligns with company objectives.
  • Monitor and adjust pricing based on market conditions and business goals.
  • Prepare pricing reports and present findings to management.


✥ A Customer Support Executive is responsible for addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role involves handling incoming calls, emails, and chat requests from customers, providing accurate information, and troubleshooting issues effectively. The ideal candidate is customer-oriented, possesses excellent communication skills, and has the ability to remain calm under pressure. Strong problem-solving skills and the ability to work well in a team are also essential. A background in customer service or a related field is preferred.

Apply

  • Apply Details - Here
  • Closing Date : 10 September 2024

Free Plan

  • 01 Job Post per Month
  • Company Logo Display
  • Analytics
  • Customer Support
  • Quick filling of vacancy
  • Designing the Job Post
  • Job Listings for 07 Days

Basic Plan

  • Post Up to 03 Jobs per Month
  • Company Logo Display
  • Basic Analytics
  • Standard Customer Support
  • For Single Company Profile
  • Designing the Job Post
  • Job Listings for 14 Days
Rs. 1,500.00Bank Transfer

Premium Plan

  • Post Up to 10 Jobs per Month
  • Company Logo and Banner Display
  • Enhanced Analytics and Reporting
  • Priority Customer Support
  • Designing the Job Post
  • Promoted Job Postings
  • Job Listings for 21 Days
Rs. 2,500.00Bank Transfer