Customer Care Assistant - Singer Job Vacancies

COMPANY Name

Singer Sri Lanka

SOURCE

www.topjobs.lk

Closing Date

15 November 2024

A well-known retailer, Singer Sri Lanka sells a variety of consumer goods, such as electronics, furniture, and home appliances. It was founded more than a century ago and has grown to become a well-known household name in Sri Lanka thanks to its extensive nationwide network of showrooms, dependable customer service, and superior products. In order to satisfy the changing needs of Sri Lankan customers, Singer Sri Lanka also offers after-sales services, convenient payment plans, and creative solutions. The business is still a major force in the manufacturing and retail industries, boosting the local economy.

✥ The position holder will be expected to contribute to the achievement of sales targets, assisting the manager to maintain high store administrative standards and, achieve customer delight through providing superior customer service.

• Customer Care Assistant / Officer - Singer Mega

Job Profile :

• Build a strong customer base & consistent achievement of sales targets.

• Attract and retain a satisfied customer base by providing superior service.

• Assist store manager to maintain high standards of store administration.

• Assist customers in choosing the best product according to their needs.

Personal Profile :

• Passed G.C.E. Ordinary Levels.

• Minimum of 1 - 2 Years of sales experience preferably in a consumer durable retailing industry.

• Passionate about sales and customer care.

• Effective Communication skills and Strong IT Skills.

• Flexible to work on roster.

• Strong extra-curricular activity record.

• Aged between 18 to 30 Years.

✥ A Customer Care Assistant handles customer inquiries, resolves issues, and provides support to ensure customer satisfaction. They communicate with customers via phone, email, or chat, addressing questions about products or services, troubleshooting problems, and processing orders or returns. Strong communication, problem-solving skills, and empathy are essential to succeed in this role, as Customer Care Assistants aim to create a positive experience for each customer interaction, often acting as the primary point of contact between the company and its clients.

full details

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• Apply Details - Here
• Closing Date : 15 November 2024

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$5Pay Online

Rs.1,500.00Bank Transfer

Free Plan

• 01 Job Post per Month
• Company Logo Display
• Analytics
• Customer Support
• Quick filling of vacancy
• Designing the Job Post
• Job Listings for 07 Days

No free version

Basic Plan

• Post Up to 03 Jobs per Month
• Company Logo Display
• Basic Analytics
• Standard Customer Support
• For Single Company Profile
• Designing the Job Post
• Job Listings for 14 Days

$5Pay Online

Rs. 1,500.00Bank Transfer

Premium Plan

• Post Up to 10 Jobs per Month
• Company Logo and Banner Display
• Enhanced Analytics and Reporting
• Priority Customer Support
• Designing the Job Post
• Promoted Job Postings
• Job Listings for 21 Days

$9Pay Online

Rs. 2,500.00Bank Transfer

Customer Support Officer Part Time - Singer Job Vacancies

COMPANY Name

Singer Sri Lanka

SOURCE

www.topjobs.lk

Closing Date

29 October 2024

A well-known retailer, Singer Sri Lanka sells a variety of consumer goods, such as electronics, furniture, and home appliances. It was founded more than a century ago and has grown to become a well-known household name in Sri Lanka thanks to its extensive nationwide network of showrooms, dependable customer service, and superior products. In order to satisfy the changing needs of Sri Lankan customers, Singer Sri Lanka also offers after-sales services, convenient payment plans, and creative solutions. The business is still a major force in the manufacturing and retail industries, boosting the local economy.

✥ Singer (Sri Lanka) PLC operates with the vision to be the market leader in elevating and enriching lives in Sri Lanka. The jobholder will be expected to be responsible for all computer, laptop products related installations, repairs, maintenances, warranty handling and meet the company goals, objectives and ensure company's customers are satisfied and happy with service.

• Position of Customer Support Officer - Part time

Personal Profile :

• Passed GCE O/L & A/L examinations.

• Ability to resolve customer queries in a stipulated time frame.

• Fluency in English and Sinhala, Tamil preferable.

• Basic computer literacy & Communication skills.

• Age below 25 years.

• Minimum 1 years experience in similar capacity and knowledge in a similar role will be an added advantage.

Job Profile :

• Handle inbound/outbound customer calls professionally by adhering to company protocols and guidelines.

• Identifying customer needs, clarify information, and offer appropriate solutions or alternatives.

• Meet or exceed individual and team performance targets and escalate complex issues to the appropriate department.

✥ By answering questions, resolving problems, and giving accurate information about goods or services, a customer support officer contributes significantly to customer satisfaction. They respond to consumer communications promptly and professionally via a variety of channels, including chat, email, and phone. They also help with order processing, technical troubleshooting, and elevating complicated issues to the proper departments. To preserve good customer relations and uphold corporate standards, this position requires strong communication skills, patience, and the capacity to work effectively under pressure.

full details

Apply

• Apply Details - Here
• Closing Date : 29 October 2024

Job Post Apply

Close

$5Pay Online

Rs.1,500.00Bank Transfer

Free Plan

• 01 Job Post per Month
• Company Logo Display
• Analytics
• Customer Support
• Quick filling of vacancy
• Designing the Job Post
• Job Listings for 07 Days

No free version

Basic Plan

• Post Up to 03 Jobs per Month
• Company Logo Display
• Basic Analytics
• Standard Customer Support
• For Single Company Profile
• Designing the Job Post
• Job Listings for 14 Days

$5Pay Online

Rs. 1,500.00Bank Transfer

Premium Plan

• Post Up to 10 Jobs per Month
• Company Logo and Banner Display
• Enhanced Analytics and Reporting
• Priority Customer Support
• Designing the Job Post
• Promoted Job Postings
• Job Listings for 21 Days

$9Pay Online

Rs. 2,500.00Bank Transfer

Administration Assistant - Singer Sri Lanka Job Vacancies

COMPANY Name

Singer Sri Lanka

SOURCE

www.topjobs.lk

Closing Date

28 October 2024

A well-known retailer, Singer Sri Lanka sells a variety of consumer goods, such as electronics, furniture, and home appliances. It was founded more than a century ago and has grown to become a well-known household name in Sri Lanka thanks to its extensive nationwide network of showrooms, dependable customer service, and superior products. In order to satisfy the changing needs of Sri Lankan customers, Singer Sri Lanka also offers after-sales services, convenient payment plans, and creative solutions. The business is still a major force in the manufacturing and retail industries, boosting the local economy.

✥ Singer (Sri Lanka) PLC operates with the vision to be the market leader in elevating and enriching lives in Sri Lanka. The jobholder will be expected to work in Singer Mega Showrooms and be responsible for the supervision of higher purchasing accounts, assisting to manage receivables and arrears.

• Administration Assistant / Officer

Personal Profile :

• Degree / Advanced Diploma in Business Management.

• Passed GCE (A/L) and GCE (O/L) with credit passes for English And Mathematics.

• Minimum of one year experience handling similar tasks.

• Competent in work on Microsoft Office Packages.

• Effective skills in communication, Organizing and execution and time management.

• Age between 18 - 25 years.

Job Profile :

• Communicate with related stakeholders for the coordination of administrative tasks.

• Reconciliation and follow-up of supplier payments.

• Update and maintain timely records of operations and transactions.

• Provide timely administrative support to ensure effective and continuous business operations.

• Assist the reporting manager in organizing and implementing special events & Training related to health and safety.

• Help organize special events and health and safety training, including maintaining purchase orders and managing supplier items.

✥ An administrative assistant performs a variety of administrative duties to help an office run smoothly. Among the responsibilities are correspondence management, file organization, meeting scheduling, office supply maintenance, and basic accounting assistance. Strong organizational abilities, meticulousness, office software expertise, and the capacity to interact with internal and external stakeholders in an effective manner are all necessary for the position. An administrative assistant is essential to making sure that daily office operations run smoothly.

full details

Apply

• Apply Details - Here
• Closing Date : 28 October 2024

Job Post Apply

Close

$5Pay Online

Rs.1,500.00Bank Transfer

Free Plan

• 01 Job Post per Month
• Company Logo Display
• Analytics
• Customer Support
• Quick filling of vacancy
• Designing the Job Post
• Job Listings for 07 Days

No free version

Basic Plan

• Post Up to 03 Jobs per Month
• Company Logo Display
• Basic Analytics
• Standard Customer Support
• For Single Company Profile
• Designing the Job Post
• Job Listings for 14 Days

$5Pay Online

Rs. 1,500.00Bank Transfer

Premium Plan

• Post Up to 10 Jobs per Month
• Company Logo and Banner Display
• Enhanced Analytics and Reporting
• Priority Customer Support
• Designing the Job Post
• Promoted Job Postings
• Job Listings for 21 Days

$9Pay Online

Rs. 2,500.00Bank Transfer

Customer Service Assistant - Singer Job Vacancies

COMPANY Name

Singer

SOURCE

www.topjobs.lk

Closing Date

04 October 2024

Leading retailer and manufacturer of consumer durables in Sri Lanka is Singer Sri Lanka. The company, which was founded in 1877, sells a variety of goods, such as sewing machines, electronics, furniture, and home appliances. With a vast network of retail locations throughout the nation, Singer Sri Lanka offers its clients premium goods and services. It is well known for its creative marketing approaches, solid brand reputation, and dedication to client satisfaction.

✥ Singer (Sri Lanka) PLC operates with the vision to be the market leader in elevating and enriching lives in Sri Lanka. The job holder will be responsible for cashier duties, clearing debtors, and supporting the Regional Service Manager in achieving company KPIs. The role also involves customer service and administrative tasks as part of front office operations.

Personal Profile :

• Passed GCE (A/L) and GCE (O/L) Examinations.

• Diploma in Business management or Human Resources.

• 3-5 years' of experience in a similar role will be an added advantage.

• Knowledge on ERP/SFAS/ Powerbase.

• Proficiency in MS Office packages.

• Fluency in English and Sinhala (Tamil preferable).

• Age below 35 years.

Job Profile :

• Handle customer product inspections, job creation, and resolve incoming queries and complaints efficiently.

• Provide customer support, manage inquiries, process refunds, replacements, and trade-in discounts as needed.

• Refer unresolved issues to the service manager and ensure proper follow-up with customers.

• Send reminders for non-collected products and handle disposals as per company policy.

• Oversee cash handling, including preparing and sending financial reports (F212) on time.

• Maintain accurate records in SFAS/IFS systems, updating work orders and other key information.

⁖ A customer service assistant is in charge of helping clients by responding to their questions, taking care of problems, and making sure they have a good experience. A few of the main responsibilities include responding to emails and phone calls, helping with product information, processing orders and returns, managing complaints, and keeping thorough records of all interactions with customers. For this position, strong problem-solving, empathy, and communication skills are imperative. The objective is to increase client satisfaction and loyalty by providing prompt, polite service.

full details

Apply

• Apply Details - Here
• Closing Date : 04 October 2024

Job Post Apply

Close

$5Pay Online

Rs.1,500.00Bank Transfer

Free Plan

• 01 Job Post per Month
• Company Logo Display
• Analytics
• Customer Support
• Quick filling of vacancy
• Designing the Job Post
• Job Listings for 07 Days

No free version

Basic Plan

• Post Up to 03 Jobs per Month
• Company Logo Display
• Basic Analytics
• Standard Customer Support
• For Single Company Profile
• Designing the Job Post
• Job Listings for 14 Days

$5Pay Online

Rs. 1,500.00Bank Transfer

Premium Plan

• Post Up to 10 Jobs per Month
• Company Logo and Banner Display
• Enhanced Analytics and Reporting
• Priority Customer Support
• Designing the Job Post
• Promoted Job Postings
• Job Listings for 21 Days

$9Pay Online

Rs. 2,500.00Bank Transfer

Audit Trainee - Singer Sri Lanka Job Vacancies

COMPANY Name

Singer Sri Lanka

SOURCE

www.topjobs.lk

Closing Date

26 August 2024

Singer is a well-known brand throughout the world that is best known for its sewing machines, electronics, and home appliances. Singer was established in 1851 and has a long history of innovation and dependability. With a broad product line that includes refrigerators, washing machines, televisions, and kitchen appliances, Singer is a well-known brand in Sri Lanka. The organization is dedicated to improving its clients' lives by providing them with top-notch goods and first-rate customer support.

✥ Vacancy for the position of Audit Trainee Singer (Sri Lanka) PLC operates with the vision to be the market leader in elevating and enriching lives in Sri Lanka. The jobholder will be expected to assist internal auditor to secure Company's assets and prevent frauds.

Personal Profile :

• Undergraduate in Management or partly qualified in CA, AAT, CIMA, ACCA or CMA.

• Prior experience at an Audit firm or in accounting related function will be an advantage.

• Working knowledge in MS Office packages especially Excel and Word.

• Flexibility to work long hours when required.

• Aged between 19 to 28 years.

Job Profile :

• Assist Internal Auditor carry out shop, factory and department audits.

• Review and analyze the business processes of each department of the company.

• Prepare a risk register, evaluate the existing internal controls and suggest improvements.

• Identify and report on risk factors and, recommend improvements.

⁖  About Audit Trainee Job :

An entry-level role in the accounting and auditing fields is an audit trainee. Assisting senior auditors with the evaluation of financial statements, verifying adherence to pertinent legal requirements, and assessing an organization's internal controls are all part of the job description. In addition to creating reports and learning the fundamentals of auditing procedures, audit trainees are frequently in charge of collecting and evaluating financial data. With opportunities for professional growth and practical experience, this role offers a strong basis for a career in auditing. Success in this position requires a strong set of analytical abilities, meticulous attention to detail, and understanding of accounting principles.

full details

Apply

• Apply Details - Here
• Closing Date : 26 August 2024

Job Post Apply

Close

$5Pay Online

Rs.1,500.00Bank Transfer

Free Plan

• 01 Job Post per Month
• Company Logo Display
• Analytics
• Customer Support
• Quick filling of vacancy
• Designing the Job Post
• Job Listings for 07 Days

No free version

Basic Plan

• Post Up to 03 Jobs per Month
• Company Logo Display
• Basic Analytics
• Standard Customer Support
• For Single Company Profile
• Designing the Job Post
• Job Listings for 14 Days

$5Pay Online

Rs. 1,500.00Bank Transfer

Premium Plan

• Post Up to 10 Jobs per Month
• Company Logo and Banner Display
• Enhanced Analytics and Reporting
• Priority Customer Support
• Designing the Job Post
• Promoted Job Postings
• Job Listings for 21 Days

$9Pay Online

Rs. 2,500.00Bank Transfer