Customer Service Assistant - Singer Finance Job Vacancies

COMPANY Name

Singer Finance

SOURCE

www.topjobs.lk

Closing Date

09 October 2024

Leading financial services provider in Sri Lanka, Singer Finance offers a variety of products such as fixed deposits, car leasing, and personal loans. Singer Finance is well-known for its dedication to offering creative, adaptable financial solutions to both individuals and businesses, and it has a solid reputation for trust and customer service. With a wide branch network throughout the nation and the support of the Singer brand, the company is a convenient choice for clients looking for dependable financial assistance.

✥ Singer Finance (Lanka) PLC, a subsidiary of Singer (Sri Lanka) PLC, incorporated on 19th April 2004 is licensed by the Monetary Board of the Central Bank of Sri Lanka under the Finance Business Act No. 42 of 2011. We invite applications for,

Customer Service Assistant (Group Sales) - Head Office

Job Profile :

Checking the agreements related to Higher purchase sales & Prepare Delivery Orders.

Updating monthly cheques & maintaining records.

Coordinating with suppliers & arranging timely payments.

Attending to group sales occasionally.

Preparing deductions & coordinating with institutes.

Candidate Profile :

Age between 21-25 years.

Candidate should be within the area/ region nearby to Head Office.

Posses GCE (A/L) and GCE (O/L) Qualifications with Credit passes for English Language and Mathematics.

Minimum one year experience in handling similar capacity.

Posses excellent computer literacy in MS Office applications.

Ability to converse fluently in English and Sinhala.

✨The above position comes with an attractive remuneration package, including fringe benefits stipulated by Singer Group.

⁖ About Customer Service Assistant Job :

In order to support consumers, a customer service assistant must respond to their questions, handle their problems, and guarantee their general satisfaction. Taking calls, sending emails, and occasionally having in-person interactions are all part of this job. Keeping a polite, professional manner while providing accurate information is a crucial part of the work. The assistant needs to be able to record customer interactions, work well under pressure, and, if needed, elevate complex issues to upper management. For this position, you must have excellent communication skills, problem-solving abilities, and a customer-focused mindset.

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