Call Center Agents - Peoples Insurance Job Vacancies

COMPANY Name

Peoples Insurance

SOURCE

www.topjobs.lk

Closing Date

22 August 2024

Leading insurance company Peoples Insurance Sri Lanka is renowned for offering both individuals and companies a wide range of insurance options. The company was founded to provide peace of mind and financial protection. Among its products are motor, health, property, and travel insurance. Peoples Insurance Sri Lanka strives to satisfy the various needs of its customers by providing customer-centric services and cutting-edge insurance plans, assuring dependability and credibility in the insurance sector.

✥ We are a well reputed company in the insurance industry with an island-wide branch network, looking for dynamic, pleasant, individuals to join our state-of-the-art Call Centre in Colombo.

⁖ Age groups :

School leavers
18-30
Those who have retired and aged around 55 are also encouraged to apply.

Prerequisites :

A sound Educational background with GCE A/L, and participation in extracurricular activities.
GCE (O/L) Examination with three (03) credit passes.
GCE (A/L) Examination at least with two subject passes.
Preference will be given to applicants with fluency in two languages; Sinhala, English.
Fluency in Tamil language will be an added advantage.
Basic computer literacy.
School leavers are also encouraged to apply. Male candidates are preferred.
Ability to work in shifts on roster basis (morning, evening and night shifts).
Salary plus other fringe benefits are offered for the right candidates.

⁖ A call center agent is in charge of answering incoming and outgoing calls, offering assistance to customers, and resolving questions or problems. They keep a high standard of professionalism, communicate effectively, and guarantee client satisfaction by promptly resolving issues. Call center agents need to be highly adept at solving problems, multitasking, and focused on providing exceptional customer service in a hectic work setting.

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